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The Lightweight Chat tool
allows you to communicate in real-time or "synchronously" with your
class. Participants enter a "chat room" and by typing messages can
communicate immediately to the instructor or the entire class. This
feature can be used to hold class discussions, meet with teams, or
visit with a guest speaker. Instructors may choose to hold "virtual
office hours" using the Lightweight Chat. Chat transcripts are saved
and can be visited later by anyone in the class, whether or not they
participated in the actual chat session.
In the Lightweight Chat, the right pane of the window is
dedicated to group information. The large pane toward the upper
right is used to display messages and login information (and depending
on how you have configured your options (see the "Changing
Your Viewing Options for Private Messages" directions for more
information) may include private messages as well. The right pane
of the Lightweight Chat window has all messages sent to the group.
When you join a chat, you will see a message saying that you have
joined the session with the time you joined displayed next to your
name.
Entering a Collaboration Session
From the Control Panel:
- Click the Collaboration link in the Course Tools section.
- You will see a list of all collaboration sessions in alphabetical
order by session name if you have not yet created a collaboration
session, read the documents on Creating
and Managing Collaboration for more details.
- Find the collaboration session you wish to join.
- Click the Join button to the right of the collaboration session name.
- You will see a page that says "Chat Loading." Depending
on your connection speed, it may take a few minutes for everything
necessary for the chat to run to download.
- A new window will appear. This is the Lightweight Chat Tool.
Note: The Lightweight Chat window has two major panes.
On the left, you are shown a list of all users currently in the
chat room. On the right, you see all messages sent to the group.
Changing Your Viewing Options for Private Messages
You can set your chat window to display private messages either
inline (with the other messages you send and receive) or
in a separate frame (which creates a new pane in the Lightweight
Chat window which contains only private messages).
- Click the View button.
- A new window, labeled Session Options will appear.
- Select the radio button next to Show in-line or Show
in separate frame.
- Click the OK button.
Sending and Receiving Messages
- Click in the field just to the right of the Compose button.
- Type your message and click the Send button (or press return).
- In the window above the text field, you should see your name (or your username,
depending on your privacy settings) and your message, followed
by a date and timestamp. Messages that other users send will appear
in the same pane.
Sending Longer Messages
You may occasionally wish to send a longer message than will fit
in the compose field. If you'd like to send a longer message, you
can do it by using the Compose button.
- Click the Compose button.
- A window labeled Compose Message will appear. Type your
message here. While typing, pressing Enter or Return
will insert line breaks; however, these line breaks will not appear
when the final message is sent.
- Click the Send button.
Sending a Private Message
- Click on the name (or User ID) of the participant you wish to sent a private
message to in the left pane.
- The user's name, role, and status should be highlighted.
- Click the Private Message button.
- A new window, labeled Compose Private Message, will appear.
- Type your message into the text field of the Compose Private Message
window.
- Click the Send button.
Note: Your message will appear in your chat window
and in the window of the user youíve sent it to, but will not appear
in any other user's chat window. Private messages will not show
up in the archives for the chat.
Clearing Your Display
- Click on the Clear button.
- Your chat window will clear.
Viewing Participants
- The left pane will show you a list of all current participants
in the chat.
- The number of current participants appears at the top of the
list (in parentheses, after the word "Participants").
- Users who have set their name to publicly available in their
Privacy Settings will have their first and last names appear
here. Users who have not set their name to publicly available
will have their user ID displayed.
- Next to each participantís name, an icon displaying the userís role
will be displayed:
- Users who are Moderators of the chat have a Globe icon.
- Users who are Active Users have a face in profile icon.
- Users who are Passive Users have the same face icon, but it is
grayed out.
Sorting the Participant List
You can sort participants by name, role, or order in which
they raised their hands
- Click on the Participants tab, to sort participants in alphabetical
order by last name.
- Click on Role to sort users by role (moderators, active users, and
passive users).
- Click on the Hand icon to sort users by whether they have their hand
raised, and if they do, by the order in which they raised their hands.
- Click on a sort button a second time to reverse the order of the sort.
Changing a User's Status
You can change any user (or a group of users) from Active
to Passive users and back again. This will change their access
rights, depending on how you have configured access rights.
From the Lightweight Chat Tool:
- Click on the name (or User ID) of the participant whose status
you wish to change. The user's name, role, and status should highlight
in purple. If you need to select more than one user, you can shift
click or control click on the additional users you need to select.
- Immediately to the right of the Private Message button, you will
see a button with the Active User icon (which looks like a profile
of a person) and another button with the Passive User icon.
- If you wish to change the user or users to Active Users click the
Active User button.
- If you wish to change the user or users to Passive Users click the
Passive User button.
- You can also change the role of a single user by double-clicking on the
Role icon next to their name in the participant list.
Calling on Passive Users (those with a raised hand)
If you have passive users in your lightweight chat session, they
have the option to raise their hand by pressing a button that appears
(only for passive users) below the participant list. You will see
a hand icon appear next to their name, next to a number. This indicates
the order in which students raised their hands.
From the Lightweight Chat Tool:
- Find the user you wish to call on in the list of participants.
- Double click on the Hand icon next to the userís name.
- To change the user back to Passive once they have finished
talking or asking their question, follow the directions for Changing
a User's Status above.
Expelling a User
If a user is being disruptive, as the moderator, you have the option
to expel them from the collaboration session. You can't block them
from re-entering, however, unless you remove them from your course
completely.
From the Lightweight Chat Tool:
- Click on the name (or User ID) of the participant whose info
you wish to view. The user's name, role, and status should highlight
in purple.
- Press the User Info button.
- In the User Information window that appears, press the Expel User
button.
- The Expel User window will appear.
- Click the OK button.
- The user will be expelled from the chat.
Recording an Archive
Archives let you record what people say in a chat session. Once
you have recorded an archive for a particular chat session, you
can review, sort, modify, and remove archives - for more information
on this, please see the section on Managing Archives.
From the Lightweight Chat Tool:
- Press the Record button in the upper right corner.
- The Name Archive window will appear.
- Enter the name for the chat archive. The default is the current
date and time.
- Click the OK button.
- A message will appear that indicates that you have started archiving. A
similar message will appear for all users that indicates that
Archiving is in progess.
- While recording is in progress, you can press the Pause button to
stop recording without having to start a new archive.
- When you have finished recording your archive, press the Stop
button. You can leave the virtual classroom without stopping the
archive, it will continue recording.
Inserting a Bookmark into an Archive
If someone makes a particularly salient point that you think you'll
want to return to while you are recording an archive (or if you
have a long-running archive and want to mark a particular time)
you can insert a bookmark. This will create a place in the archive
that users can jump to when viewing the archive.
From the Lightweight Chat Tool:
- Press the Insert Bookmark button to the right of the
Record, Pause and Stop buttons.
- The Create Bookmark in Archive window will appear.
- Enter a name for the bookmark in the text field.
- Click the OK button.
Ending a Collaboration Session
When you have finished a collaboration session with the Lightweight
Chat tool, you have the option of expelling all users as you close
the session
From the Lightweight Chat Tool:
- Press the End button.
- The End Session window will appear.
- Click the OK button.
- All users will be expelled from the collaboration session and the session
will be over.
More Information:
Question: I recorded an archive, but students
tell me they can't see it!
Answer: Archives are created as unavailable by
default. See the section on Managing Archives for
more information.
Question: I expelled a student from the Lightweight
Chat tool, but he/she keeps returning. How can I expel them permanently?
Answer: You can't. You could remove them from your
class entirely, but there's no way to block someone from entering
a collaboration session.

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