Help Desk

The Help Desk is available to assist faculty with Blackboard questions. You can contact the Help Desk by phone or email.

Phone assistance can provide more immediate assistance if calling during regular work hours. (Monday through Friday 8:00 to 5:00 or Summer 7:30 to 4:00). If no one is available when you call, please leave a message and a help desk assistant will get back to you as soon as possible.

Email assistance is best when the question or problem is not urgent, or when you want to take the time to explain something in detail. We'll do our best to respond the same day to all email received before 3:00pm.

General Assistance

If you need assistance with how to do something in Blackboard or to make suggestions about this help site, please contact the Webmaster:

Phone: 524-3000 Ext. 3404
Room 375
Email address: webmaster@eitc.edu

Technical Assistance

If Blackboard is not functioning properly, please contact the HelpDesk:

Phone: 524-3000 Extension 3472
Email: helpdesk@eitc.edu