How Do I?

Send E-Mail

Students can send email to the instructor, other students, groups or all users within the specific course. Email is sent from the Blackboard system but uses the individual's email provider. Students must have an up-to-date email address in Blackboardl to send and receive email through Blackboard. Email addresses are suppressed, which means that students will not see other students' email addresses. Email can be sent from the My EITC page as well as from the Communication section of each course.

Setup E-mail

From My EITC:

1. Click the Tools button. (This may be named "Student Tools")
2. Click the Personal Information link
3. Click the Edit Personal Information link
4. Enter your e-mail address in the *Email field
5. Click the Submit button

Send E-mail

From My EITC:

1. Click on Send E-mail link in the Tools box.
2. Click on the name of the course.
3. Choose the group to send email to.
4. Fill in Subject and Message fields.
5. Add Attachments if desired.
6. Scroll down to the bottom of the page and click on the Submit button.

From Within a Course:

1. Click on the Communication button. (This may be named "Useful Links".)
2. Click on Send E-mail link.
3. Choose the group to send Email to.
4. Fill in the Subject and Message fields.
5. Add Attachments if desired.
6. Scroll down to the bottom of the page and click on the Submit button.

More Information

Question: I have a Hotmail account and have not been receiving mail from my instructor. What is wrong?
Answer:   Blackboard sends Email using the Bcc; field to ensure user privacy. Some Email providers, including Hotmail do not accept this type of Email as a way of limiting spam. There are three possible solutions:

1. Use another email account, like your EITC account or Yahoo.
2. Change the preferences in your Hotmail account.
3. If the sender checks the "Send Copy of Message to self" box when sending email, it may be received by Hotmail.