Try these tips before contacting IT:
- Restart. Many problems are resolved by restarting your computer.
- Check for loose connections.
- Write down the exact error message you are getting.
- Check to see if anyone in your area is having the same problem.
For further assistance go to HelpDesk. Use your username and password to log in. Then Create New Ticket. If you have problems with the HelpDesk software call (208) 680-6874.
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