Workforce Training Online Catalog
Managing Customer Service
You'll discover how to bring out the best in your team and how to anticipate their needs. As an added bonus, you'll unlock the power of leading by example, how to communicate, resolve complaints, and foster winning traits. The class begins every 3rd Wednesday of the month.
Books & book costs
No book required
Supply list & System requirements
Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.
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