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Managing Customer Service


You'll discover how to bring out the best in your team and how to anticipate their needs. As an added bonus, you'll unlock the power of leading by example, how to communicate, resolve complaints, and foster winning traits. The class begins every 3rd Wednesday of the month.

Books & book costs

No book required

Supply list & System requirements

Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

Course Information

Course Number: Online
Day of the Week: W
Cost: $75.00
Room: Online

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